5. Always haggle on floor models, open box items, damaged box items, and clearance items. } Starting pay $15 hr. If you have proof and the store will not believe you, you could always take it up with the credit card company and let them deal with it. I ordered a used item, but the contents of the box was not the software advertised on the box. What had likely happened is that someone purchased it from Best Buy, put their older model camera in the newer model box, and returned it. fbz_FitForm('F15558_sb'); But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. var F15558_sb_requiredFields=new Array();var F15558_sb_validateFields=new Array(); I was really hoping that Best Buy would believe my account and that I would not get stuck with this older model. It has saved me thousands of dollars over the years and even allowed me to continually trade up each year without paying anything extra! For immediate help, please contact Best Buy at 1-888-BESTBUY (1-888-237-8289). With the discounts and warranty, there is almost no reason to not look for open-box items when shopping for something! I too bought an open box camera at Best Buy and was very satisfied with the result. F15560_pop_requiredFields.push('F15560_pop_cids'); Save with open-box products at a store near you. I was there just a week ago and I tried to look for a flash card for my cannon camera which no other store seemed to have. This thread already gives me a chuckle. Check back often because our selection varies. Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box … If it is a high dollar item, I would suggest grabbing your smartphone (or some other camera) and video the whole experience of opening the box (which would be sealed with their tamper-proof tape). The only ones they are strict on price are the geek-squad certified items. Really great post. Check back often because our selection varies. This Somerville chocolate shop specializes single-origin chocolates served in creative ways. I have returned the item at my expense, but have received no communication about receiving the return or a credit being issued. var fbz_F15558_sb_logged=false; Whenever I buy an open-box item in the store, I always open it in front of store personnel in case there are problems with it. I'm glad to hear you chose to shop with us despite the distance, and that your friend was kind enough to receive this for you. try{s('F15560_pop');}catch(e){}; F15560_pop_requiredFields.push('F15560_pop_email'); fbz_FitForm('F15560_pop'); clearInterval(F15558_sb_wait); See the Best Buy shipping, delivery, Store Pickup for info on laptops, cell phones and other items. They were great. Similarly, open-box items in Best Buy stores can be real bargains. I returned an item to best buy with the wrong item in the box.? What had likely happened is that someone purchased it from Best Buy, put their older model camera in the newer model box, and returned it. Online: If you purchase it online, it makes it a little more difficult. item 5 2013 2014 2015 Audi A6 Quattro Glove Compartment Storage Box 4G1-880-302-A-Bc5 4 - 2013 2014 2015 Audi A6 Quattro Glove Compartment Storage Box 4G1-880-302-A-Bc5 $175.10 Free shipping Hello, I’m living abroad right now and had a computer sent in my name to a friend’s house in the states to bring it to me. Sincerely. © 2018 Best Buy. Carol’s Creative Chocolatez. Fortunately, I am able to return this but I should have thought of that myself beforehand! Now i learn new things in the social media opportunity to growing business. } catch(e){} var F15560_pop_wait_img=fbz_formMetrics(15560,1); Over the years, he has flown hundreds of thousands of miles and collected millions of miles and points. try{ I purchased it from Best Buy and had to wait a couple of weeks to get it as my family was bringing it to me. Returning Defective or Incorrect Items. The only problem is that instead of the computer arriving, a gaming headset arrived. Will I keep buying open-box? Hello, I’m living abroad right now and had a computer sent in my name to a friend’s house in the states to bring it to me. Now he uses this experience and knowledge to help others through Running with Miles. Starting pay $15 hr. The two models are identical in form and size so this is why it was not caught before. } catch(e){} Verified Purchase. The only problem is that instead of the computer arriving, a gaming headset arrived. I was planning on returning the computer since I purchased another one from Best Buy (that one was actually delivered). That is difficult for the end-user since they are buying a “new” item and they would have a hard time proving that it was not their fault. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). It is likely not possible to even go back to the customer that returned it as they have no proof that it was the customer and not someone in the Best Buy service chain that replaced the camera (I am not saying it was a Best Buy employee, just explaining why it would be difficult to put it on the customer). Charlie has been an avid traveler and runner for many years. Best case, they have gotten the new camera for … 4. Now hiring. Check Now! Ship-to-store items usually arrive at the store within 3 to 7 business days. Your buyer can only return an Amazon wrong package, if it meets the following standards: An item is returnable – it … function F15560_pop_wait_fn(){ We are not officially endorsed by nor affiliated with Best Buy Co., Inc. Best Buy employees are not required to reply to your post and provide assistance. I contacted the seller to return the item for credit. Today, most products that are listed through the Fulfillment by Merchant service can be listed as a “back-order.” The loser at this point? To make the return go smoothly bring in your receipt or packing slip, the credit card used, and a valid photo ID. These are purchases returned unused by customers for a variety of reasons other than the item being defective. 75,000 United Mile Offer Available More Widely! If you read about some of the deals I post here, I absolutely love the open-box items from some retailers. 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