Live Goods: Perennials, trees and shrubs have a one-year guarantee. Live goods purchased online including houseplants, perennials, trees, holiday trees, wreaths and garlands, that are received damaged or dead, please contact Online Customer Support at 1-800-430-3376 within 3 days of delivery and we will promptly ship a replacement at no charge. Business Profile The Home Depot. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops. Home Depot is a huge “big-box” chain of over 2,000 stores that sell home improvement and construction materials. The Home Depot requested to deal with their subcontractors through their claim center, also the third party, by phone. The only thing you risk by not filing a claim is Home Depot will only owe for the actual cash value of the damage and not replacement cost. Neither one was wearing a face mask. Home Depot was very easy to work with in this day and time double wall ovens are not in store we ordered sight unseen. Home Services. Simply drag and drop documents from your desktop to your claim form. My actual rating is a RESOUNDING ZERO. Home Depot Price Match Policy provides 30 days for Price Match your product. Furniture: Furniture must be returned within 30 days of purchase. Home Depot set a delivery date of December 8. Business Profile. Wallpaper, Paint & Flooring Samples: Wallpaper and flooring samples are not returnable. Our goal is to resolve your enquiry and issue you with a final reply within the time frames shown below: Home Depot submitted the estimate to its insurance company, which denied the claim stating that they have a delivery ticket with my or my husband’s signature on file indicating no damages to our property. Utility Trailers: Utility trailers are not returnable. Home Depot, I have been shopping ... (Due to Covid affecting order). If you are unable to submit a claim online, contact the sender to start a claim. Home Depot is going to fix the roof issue, but I am left with nearly 35k in damages to my home. From that point on our insurance company Sedgwick would be your primary contact, depending on the nature of the claim. Call Customer Care on 1-800-HOME-DEPOT or 1-800-466-3337 However, if you believe you have received an incorrect sample, please call Online Customer Support at 1-800-430-3376 for a replacement. Lowe’s, meanwhile, has an African-American CEO. He recently said that he planned on donating to his 2020 reelection campaign. Damaged Items and Shortage Claims: Any damaged or missing items must be reported to Online Customer Support within 30 days of delivery by calling 1-800-430-3376. Bought a washer/dryer from Home Depot. Home Depot complaints contacts. Most claims need to be filed via your local store. Home Depot Canada does not deserve a rating, but I had to enter one before proceeding. Any product damaged or defective must be reported within 30 days of purchase. Although photo documentation is not a requirement, providing photos can help us resolve your claim more efficiently. In 2016, one of Home Depot’s cofounders, Bernie Marcus, donated $7 million to Trump’s campaign. Gift Cards: The Home Depot Gift Cards are non-returnable and cannot be redeemed or exchanged for cash (unless required by law), check or credit. However after several weeks and after being told I would be contacted within (24-48 hrs) from the date my claim was filed which was 04/24/2018. Initial Home Depot complaints should be directed to their team directly. I ordered an oven from a Home Depot in Mississauga. For the Pro. After 48 hours, any product issues must be handled through your local The Home Depot store’s Special Services Desk. Now this raises to red flags in my mind. While was filed through a claim on home depot of Alexandria, Louisiana. 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