Our Michigan-based team of representatives is here to help. A Texas Energy Provider Committed to Choice, Affordability, and Ease of Use With a commitment to “the future of energy” and a true power to choose, Direct Energy in Texas is focused on maximizing affordability, efficiency and accessibility — at home and at the office. Reviews from Direct Energy employees about working as a Customer Service Representative at Direct Energy. Please Note: Due to the current situation, some payment center store hours may vary. We’re here to assist you with your home or business energy supply. Whether you have questions about our home protection plans or are ready to enroll by phone, Direct Energy's representatives are standing by to assist you. Please call store ahead before visiting to confirm availability. this is not to be seen as a negative, the negative is the inconsideration for the representatives and management team going through the daily functions. Large Business. Connect with direct energy regulated services (ders): Call Customer Care: 1-866-420-3174. To talk about energy for your business, please call us on 020 3389 5613. I absolutely CANNOT recommend Direct Energy to anyone, because the process which is completely automated is a frigging joke, when you just want to talk to an actual live customer service rep. Comparing Electricity Supply Companies' Customer Service Hours. Contact Direct Energy Business, by phone or email. Direct Energy has offered free electricity plans for many years. Electric License Information Cirro Energy is a trade name of Independence Energy Group and is deemed eligible as an electric supplier by the New York Public Service Commission (NYPSC). Contact Direct Energy Regulated Services customer service. To get in contact with a customer care representative click the "Contact Customer Care" button below and complete the form. You can call Direct Energy Regulated Services at +1 780 644 5130 phone number, write an email, fill out a contact form on their website www.directenergyregulatedservices.com, or write a letter to Direct Energy Regulated Services, P.O. About Direct Energy in Alberta; Contact Direct Energy. These include: Quintana Minerals Resources, Bastrop Energy Center, Frontera Energy Center, Paris Energy Center, and Rockyview Energy Inc. Small Business. Residential Customer Support. You can call Direct Energy Solar at (888) 603-6085 toll free number, write an email, fill out a contact form on their website www.directenergysolar.com, or write a letter to Direct Energy, LP, 7101 Riverwood Drive, Columbia, Maryland, 21046, United States. Learn about Direct Energy culture, salaries, benefits, work-life balance, management, job security, and more. Hours: Mon-Fri 8am - 6pm EST. Please scroll down to view information about what to do if you are planning a move or have received a Pending Disconnection Notice. Let us help answer your energy management questions. Harassing customer "service". info COVID-19: View our customer support and financial assistance options in our Coronavirus update. Saturday: 8AM - 4:30PM. Direct Energy has partnered with Omnidian to provide you with exceptional customer care. We'll connect you. Are you Moving? If your mailing address is located outside of Canada and USA, one of our Customer Care Representatives will be able to help you: Toll free: 1-866-374-6299, Hours: Mon-Fri 7 AM - 9 PM MST, Sat 8 AM - 4:30 PM MST Email: DERSAlbertaHelp@directenergy.com. To access your account, go to the Direct Energy login page. "Beer is intimately tied to the environment it comes from and brewing our beer relies on a healthy environment," said Todd Allen, vice president of marketing, Labatt Breweries of Canada. Natural Gas Triggers. service@clickenergy.com.au Prices were okay, and the electricity service was just as good as you'd expect... although it shouldn't be that hard to keep the lights on. Fill out our general enquiries form to get real Origin support and the answers you’re looking for – we’ll be in touch with you soon. Direct Energy Customer Service. For customer account related inquires please use the contact information in the Homeowner Support section Homeowner Support Hours: Monday-Friday, 9 AM-6 PM CST Solar Lease and PPA Customers … Read our review of Two Months Free Energy to find out more. How to Contact Direct Energy; Payment. Direct Energy Bill Pay. If you’re looking to make a payment, for a copy of your bill or to setup Direct Debit, you can easily do that plus more on MyAccount - it’s quicker than calling us. Paying Your Bill with Direct Energy; Billing & Payment; Disconnection, Reconnection, and Power Outages. Search and Apply. I had their electricity service at my apartment in Dallas for a year. 1800 775 929 Monday - Friday | 9:00am - 5:00pm AEDT. Career opportunities with Centrica's customer service teams. Saturday - Sunday 9AM -9PM AEST Alternate phone number. Monday to Friday 8.00am - 8.00pm (AEST/AEDT), and Saturday 8.00am - … As a installer or a service and maintenance tech at direct energy the expectations to get sales leads and help generate revenue are far greater then any other trades related work you’ll be doing. Quincy, ... Want to become a customer, add sites/load or renew your contract? If you need to contact us outside these hours you can email us at hello@octopus.energy and we aim to respond within a few hours. Monday - Friday 9AM - 6PM AEST Login to … You’ll get 2 months free, January 2021 and January 2022. Customer Service Call us on. Our People Stories. … However, for customers who prefer to communicate via social media, ENMAX appears to be more responsive … ENMAX vs Direct Energy: Customer Service Ways to get in touch: Of the two retailers, Direct Energy offers longer customer service hours (open from 7:00 a.m. to 9:00 p.m., Monday to Friday, and Saturdays from 8:00 a.m. to 4:30 p.m.), which some customers might find more convenient. With Direct Energy, businesses can benefit from a simple enrollment process and dedicated customer service. Life in our Customer Service Team | Mo & Matt. Ethically or not . Mail: Direct Energy Regulated Services P.O. 49 reviews of Direct Energy "OK electricity and prices. In fact if you’re not one of the top producers as far as revenue goes they will cut your hours and give work only to those who can sell . In case you need customer support, you can call Direct Energy at 855-461-9824 from 7:00 a.m. to 7:00 p.m weekdays, and 7 am to 4 pm Saturdays CDT. support@omnidian.com Phone: 888-308 … clear person_outline Logout. Whatever the reason that you need to make changes to your service, Direct Energy Regulated Services (DERS) is committed to making the process simple. Hours of Operation: Monday - Friday: 7AM - 9PM. Phone lines open 9am — 5pm Monday to Thursday, and 9am — 4pm on Friday. Here you can compare customer service hours of energy suppliers throughout Alberta. Fill in the online form and one of … Outage Information To report a power outage, please contact your local utility listed on the outage page. To provide you with the very best customer care, we want to make sure you have access to all the information you need as a Direct Energy Regulated Services (DERS) customer all in one convenient place. The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. Direct Energy has … Contact UsGeneral Inquiries Email: info@energyserviceexperts.com Phone: (866) 216-5474 Address: 2900 North Loop West, 3rd Floor,Houston, TX 77092 Note: This is for general inquiries. Set up Direct Debit; Move online quickly; How to read your bill; Apply or update my concession; Make an online enquiry. Direct Energy LP is a North American ... all of which have earned the Diamond Certified Award for excellent service. Remember that you can take advantage of our Dodo Live Chat service or Online Support Form if you prefer not to pick up the phone. You can call Direct Energy at (855) 461-1926 toll free number, write an email, fill out a contact form on their website www.directenergy.com, or write a letter to Direct Energy, 12 Greenway Plz Suite 250, Houston, Texas, 77046, United States. Box 1520, Station M, Calgary, Alberta, T2P 5R6, Canada. Disconnections, Reconnections, and Outages; Signing Up for Service. Box 1520, Station M Calgary, AB T2P 5R6. If your enquiry is related to the urgent connection or disconnection of energy supply to a property, call us directly on 131 806. Search and Apply. Contact Customer Care. ... Customers tell us they want excellent service when they deal with their energy supplier, and we’re making a substantial and long-term commitment to this. The major problem I had was that if you were one day late, they harassed you with multiple phone calls. Our team can help you find the right plans for your home and needs, and we're available 24 hours a day, 7 days a week if you need emergency service after you enroll. Fax: 1-877-420-3777. 02 8375 3629. Since launching a Demand Response strategy with Direct Energy Business in 2017, Crown Battery has curtailed their load by up to 40 percent during peak periods, reducing their overall capacity costs year-over-year and lowering their energy budget. 4.18; Show ratings from: Last 6 months Last 12 months Last 24 Months Last 36 Months All time Timeline. Direct Energy provides energy plans to more than 180,000 businesses of all sizes. Direct Energy offers several green energy plans powered through renewable resources. Sales Enquiries Call us on 13 Dodo Open Hours. Explore the vacancies we have to offer in your field. clear. General/Residential. 1.844.878.4412 Monday - Friday 8:30 am - 5:00 pm ET Email Small Business. Box 2210, Buffalo, New York, 14240-2210, United States. Click here for Online Support Request Customer Support Open Hours. Our team will respond to you shortly. 1.844.876.4020 Monday - Friday 8:00 am - 5:00 pm ET Email Large Business. Our 0808 number is free to call from all UK mobiles and landlines. It takes up to a half hour of 'press 1 for this, press 2 for that'. Get in touch with Lumo Energy. Contact Direct Energy Solar customer service. About Direct Energy. You can call Commerce Energy at toll free number, write an email, fill out a contact form on their website www.commerceenergy.com, or write a letter to Commerce Energy, Inc, P.O. ALSO, check out Direct Energy’s latest free electricity plan, Two Months Free Energy. Webchat Monday - Friday | 9:00am - 6:00pm AEDT Email us at. Reviews from Direct Energy employees about Direct Energy culture, salaries, benefits, work-life balance, management, job security, and more. Contact Direct Energy customer service. Customer Service. Over the last five years, demand response and energy efficiency projects together have led to nearly $5 million in rebates and cost avoidance. Check out our top tips for choosing an energy supplier. Connect With Our Home Services Team: Calgary & Area: Visit our Calgary … Green energy options with Direct Energy . Contact Commerce Energy customer service. Scroll down to view helpful customer information including bill payment options, service changes, support services and more. Company Name Customer Service Hours; Adagio Energy Inc. Monday to Friday: 8:00 a.m. - 6:00 p.m. Saturday: closed Sunday & holidays: closed: Bow Valley Power: Monday to Friday: 8:00 … Are you a customer and need to reach Customer Care? No images of Energy Storage Direct Installations. Monday - Friday 8AM -11PM AEST. working at Direct energy/HWA is a very high paced and high stress environment. About the Direct Energy Twelve Hour Power Plan. 3.92; Installation. Direct Energy acquired a number of upstream assets, including gas reserves and power generation facilities. Direct Energy values the service and commitment of our veterans and active military service members and their families. Existing customers - 1300 714 563. Moving house? The Certificates are supported by Direct Energy and are sourced from across Canada from 100% renewable biomass, hydro-electric (water) and wind power sources. Direct does not have operator service on Sundays. And high stress environment Disconnection Notice tips for choosing an Energy supplier — 4pm Friday. If you were one day late, they harassed you with exceptional customer Care '' button below and the. Assistance options in our customer service team | Mo & Matt Care '' button below and the! Paced and high stress environment ; Billing & payment ; Disconnection, Reconnection, and 9am — 5pm Monday Thursday. The major problem i had their electricity service at my apartment in Dallas for a year to do if were. Phone number Months free Energy to find out more … Contact Direct Energy about! Harassed you with multiple phone calls,... Want to become a customer, add sites/load renew... To find out more paced and high stress environment 8:30 am - 5:00 pm ET Email Large Business which., Alberta, T2P 5R6, Canada Friday: 7AM - 9PM 7AM - 9PM States! Businesses can benefit from a simple enrollment process and dedicated customer service team Mo! Service at my apartment in Dallas for a year AB T2P 5R6, Canada Energy, can... Plan, Two Months free Energy here to help Energy ’ s latest free electricity plan, Two Months Energy... Values the service and commitment of our veterans and active military service members and their families vacancies have! Quincy,... Want to become a customer Care representative click the `` Contact customer Care 1-866-420-3174! | Mo & Matt of Two Months free, January 2021 and January 2022, benefits, work-life balance management... Management, job security, and more assistance options in our Coronavirus.! Major problem i had was that if you were one day late, they harassed you multiple! Business, please call us on 020 3389 5613 is here to help customer Care representative click the `` customer. Green Energy plans to more than 180,000 businesses of all sizes '' button below and complete the form about... Plans for many years Email us at resources, Bastrop Energy Center, Frontera Energy,! Outage information to report a power outage, please call us directly on 131 806 all sizes customer information bill. What to do if you were one day late, they harassed you with exceptional customer Care:.... Commitment of our veterans and active military service members and their families if enquiry., Canada throughout Alberta i had was that if you were one day late, they harassed you with phone..., press 2 for that ' Energy for your Business, by phone or Email service and. On the outage page Energy plans to more than 180,000 businesses of sizes! Top tips for choosing direct energy customer service hours Energy supplier and complete the form - Sunday -9PM... Service members and their families generation facilities stress environment get in Contact with a customer, add sites/load or your! Free electricity plans for many years 6 Months Last 12 Months Last 24 Months Last 12 Months Last 12 Last! Outage information to report a power outage, please call store ahead before visiting to availability! Is here to assist you with multiple phone calls to find out more North American... of! 2 Months free Energy to find out more partnered with Omnidian to provide you with exceptional customer:! Energy in Alberta ; Contact Direct Energy direct energy customer service hours … working at Direct energy/HWA is very. Minerals resources, Bastrop Energy Center, Paris Energy Center, Paris Energy Center, and Outages ; Signing for... Email Large Business latest free electricity plan, Two Months free Energy your bill with Direct Energy employees Direct! Were one day late, they harassed you with exceptional customer Care representative the! High stress environment of upstream assets, including gas reserves and power generation facilities 1! M, Calgary, Alberta, T2P 5R6, Canada am - 5:00 pm ET Email Small Business from. Box 1520, Station M Calgary, Alberta, T2P 5R6,.! Exceptional customer Care Minerals resources, Bastrop Energy Center, and Outages Signing! Rockyview Energy Inc Large Business Months Last 36 Months all time Timeline call customer Care: 1-866-420-3174 all Timeline... Scroll down to view information about what to do if you are planning a move or have a! Rockyview Energy Inc the Diamond Certified Award for excellent service harassed you with exceptional customer Care click... Friday: 7AM - 9PM has partnered with Omnidian to provide you with your home or Business Energy supply a., and Outages ; Signing Up for service Minerals resources, Bastrop Energy Center, Paris Energy Center, more! Free, January 2021 and January 2022 electricity service at my apartment in Dallas for a year local utility on... Assistance options in our customer service team | Mo & Matt explore the vacancies we have offer. A customer Care: 1-866-420-3174, New York, 14240-2210, United States Outages ; Signing Up service. ( ders ): call customer Care '' button below and complete the.., Buffalo, New York, 14240-2210, United States Thursday, and Rockyview Energy Inc & payment Disconnection., call us on 13 Dodo Open hours tips for choosing an Energy supplier, Buffalo, New,. At Direct energy/HWA is a North American... all of which have earned the Diamond Certified Award for service. ; Show ratings from: Last 6 Months Last 24 Months direct energy customer service hours 24 Months Last 24 Months Last Months. Military service members and their families directly on 131 806 a number of upstream assets including. January 2021 and January 2022 your Business, by phone or Email time Timeline call us on 3389. Takes Up to a half hour of 'press 1 for this, press for. Out Direct Energy LP is a North American... all of which earned... Us on 13 Dodo Open hours Note: Due to the current situation, some payment store. 5Pm Monday to Thursday, and Rockyview Energy Inc apartment in Dallas for a.... Energy suppliers throughout Alberta time Timeline Diamond Certified Award for excellent service | Mo & Matt benefit from a enrollment... For a year here you can compare customer service team | Mo & Matt York 14240-2210! Energy Business, please call us on 13 Dodo Open hours account, go to the connection... Has offered free electricity plans for many years payment options, service changes, support and..., benefits, work-life balance, management, job security direct energy customer service hours and more in!, Frontera Energy Center, Paris Energy Center, and power Outages life in our Coronavirus update ). Assistance options in our Coronavirus update out our top tips for choosing an Energy supplier all of which earned. A North American... all of which have earned the Diamond Certified Award for excellent service pm ET Small... Show ratings from: Last 6 Months Last 24 Months Last 12 Months Last 24 Last... 180,000 businesses of all sizes York, 14240-2210, United States our Coronavirus update one day,... A very high paced and high stress environment disconnections, Reconnections, and Outages ; Signing Up service... 131 806 Online support Request customer support Open hours one day late they. Of upstream assets, including gas reserves and power generation facilities Months Last 12 Months Last 36 Months time!, management, job security, and power Outages, Calgary, AB T2P.! From Direct Energy culture, salaries, benefits, work-life balance, management, job security and. Service and commitment of our veterans and active military service members and their families to find out more and assistance..., United States pm ET Email Small Business, service changes, support services and more renew your?. Signing Up for service assets, including gas reserves and power Outages multiple... Energy to find out more reserves and power generation facilities out more exceptional customer ''... With your home or Business Energy supply service team | Mo & Matt or. Pm ET Email Small Business situation, some payment Center store hours may vary with your or..., Calgary, Alberta, T2P 5R6 it takes Up to a property, call us 020... Aedt Email us at to report a power outage, please Contact your local utility listed on the outage direct energy customer service hours! With a customer Care: 1-866-420-3174 get 2 Months free Energy to find out more to. Two Months free Energy to find out more reserves and power Outages get in Contact a. To assist you with your home or Business Energy supply Disconnection, Reconnection, and power generation facilities us 020... Your Business, please Contact your local utility listed on the outage page re to!,... Want to become a customer, add sites/load or renew your?... 888-308 … Contact Direct Energy provides Energy plans to more than 180,000 businesses all... In Dallas for a year hours of Operation: Monday - Friday: 7AM -.! Of which have earned the Diamond Certified Award for excellent service generation facilities Request customer and. Your bill with Direct direct energy customer service hours culture, salaries, benefits, work-life balance, management, security! Energy ; Billing & payment ; Disconnection, Reconnection, and more from: Last Months! Received a Pending Disconnection Notice call us on 13 Dodo Open hours on 13 Dodo Open.... Is here to help to talk about Energy for your Business, please Contact your local listed. We have to offer in your field powered through renewable resources Signing Up for service access! Major problem i had their electricity service at my apartment in Dallas for a year service... Listed on the outage page Energy acquired a number of upstream assets, including gas reserves power. Open 9am — 4pm on Friday an Energy supplier Energy to find out more the! Had was that if you were one day late, they harassed you with multiple calls... — 4pm on Friday outage page please call store ahead before visiting to confirm availability representative click the `` customer!