Instead of purchasing one fridge for $3,000 – you could pick up 2 or 3 for that price. Text Lowe’s – To ask Lowe’s a question about their “Scratch and Dent” appliances or even check inventory near you, you can text 704-313-1818 instead of calling customer service. We have the selection of refrigerator sizes that'll suit your every need, from small refrigerators perfect for apartments to large-capacity refrigerators that can accommodate a large, hungry family.. Refrigerator Types. If they will not agree to that, I would be inclined to make them the the unit back. Consider extra protection – If an extended warranty or optional service plan is available, you may want to take advantage of purchasing this extra cost – just in case. That sounds like a good move. Do you want to look at that damage for the next 10 years?? Wait for the ice to melt and evaporate. However, I noticed the dent straight away as soon as I put in a new window which lets in a lot of light (which makes the dent obvious). Unlike many scratch and dent, and factory seconds outlets, we provide a 12 month warranty for Fisher & Paykel & Haier appliances and manufacturers warranty on Electrolux, Westinghouse, Simpson, Kelvinator, Chef, BeefEater, EvaKool, Vintec, ChiQ, Beko, Teka, Sharp, Dishlex, Euro and more. Wipe down the dent and the area around it with a clean, lint-free cloth … We are building a house, and sears delivered our fridge the other day. It makes me nervous something will happen to my new cabinets. When it got delivered, there were two new dents - one on the corner of the right door, and one bottom center of freezer door. As it does, the dent should disappear. If it is the same, this fridge may be worth keeping if they give you enough money. If so, what kind of discount is it going for there? I'd look to see if they have this model of fridge on the Sears Outlet site. Put a straight edge on the front frame at corner, where the seal goes against it when the drawer is closed. $300 is not enough, but cash is cash. Fill one container or bucket with 1 quart of warm water and 1 teaspoon of dish detergent. And, the reason my suggestion to the OP to just accept it and take the money is because, until I read this thread, I'd completely forgotten about the dent. When I called, the manager asked what I wanted as an additional discount. If you had bought one from the outlet store, somebody at Sears would already have gone through it to verify that there was only cosmetic damage or, if they found any mechanical damage, they would have "reconditioned" the unit before putting out ont he floor for sale. I delivered a brand new, black fridge to tenant 9 months ago. Otherwise, I would want a new, dent-free fridge. You are probably going to have that refrigerator for 10 years or more. Since you got it installed, I'm assuming that you or the installers were able to move the height adjustment up and down, but, if you did not, check that. I'd absolutely return it. Indeed, "free" delivery is often tied to a minimum purchase amount, or the "delivery" service is little more than a drop-off. If you have a new refrigerator and it has been delivered with a dent in either the fridge or freezer door/s, you need to make a claim within the first 30 days of receiving your refrigerator. I was wondering whether one of the dent removal systems (intended for cars) would work on the fridge. (adsbygoogle = window.adsbygoogle || []).push({}); Like cars, appliances depreciate in value the moment you drive off with them – so why not stay a step ahead of the game and get a deep discount on a dented refrigerator or a dishwasher that got scratched in transport? We paid $1529 for the fridge. Basically you hot melt glue a stud to the dent, then use a tool that pulls on the stud until failure. I have a related question. Salesman said its not possible because of warranty issues & integrity of seal on the door. Skräddarsy min upplevelse genom att använda cookies. I guess I am a lot more frugal than a lot of you who would insist on a perfect fridge. If you’re a deal hunter who can’t resist a bargain, you’ll love this idea for saving money on your new appliances. This is in a place that is invisible when shoved back into the cabinets. It does this because … I would send it back and tell them you want $50 off the new one for the hassle and wait. You should know ahead of time what kind of damage you are willing to accept, which brands you prefer to bring home, what your budget is, and if there are any flaws that you would consider deal breakers. If I were convinced that the damage were cosmetic, and invisible when installed (photo looks like maybe you can see a scratch on the lower part of the door, which would be unacceptable to me), I would try to get Sears to give more of a discount than $300. Enjoy our low warehouse prices on top name-brand Appliance products with Free Delivery & price match guarantee. 99 $59.99 $59.99 Sorry to thread hijack, but I noticed a dent on my new $3k fridge a couple of months after it was delivered. I'd be worried what caused such a large dent and how man-handled it was during transit or whether it fell or something. Any advice or similar experiences?? Now Sears will have to remove this refrigerator and bring in another w/o scratching up my new kitchen. To me, that says the mechanicals probably were not damaged by that dent. When we remodeled our last kitchen, I bought a brand spankin’ new fridge from Sears. While the name may be a little off putting, scratch and dent appliances are large appliances such as refrigerators or ovens that are new off the assembly line but may feature some cosmetic issues such as damaged packaging or minor dents … Be aware of deal-breakers – You will probably want to avoid any appliances with cracked glass screens or control panels. Many of the stores are not charging for delivery (they are charging for removal, cords, some installation, and over 3rd floors). That's no small dent. Control panels are typically one of the more expensive parts to replace. the delivery dude took it off the truck, took the cardboard off by my front door...and there was a whoppin big dent in the fridge door (from a forklift i would imagine). The reason I'm asking is it was a PIA to get this refrigerator inside the house and maneuvered into the kitchen. Open the drawer and look at the door gasket to make sure it isn't torn. Consider the possibilities – Lowe’s “Scratch and Dent” appliances are an especially great option for landlords, home renovators and DIYs looking to save money and source a large number of appliances at once. delivery dude tried to pressure me into taking delivery and claiming the damage on warranty. I would have no problems buying that fridge at a %50 discount. This thread has been a very useful learning experience for me because I have a six or seven year old fridge (in good shape when bought from a scratch and dent place) that was delivered with a new dent on the side. User rating, 4.5 out of 5 stars with… How often do you clean under or behind your fridge? Inspect the unit for additional damage – If you can find additional damage that was not listed on the item’s tag, you may be able to get an even lower price that takes this additional damage into account. If that is all it is, then that location is away from the mechanical parts. Unfortunately, your refrigerator has become bigger and installation has become more complicated. I kept hoping it would die but was given a new life to someone who couldn't afford a new fridge. I once had a washer (or dryer...I forget at this point) which was delivered with a small dent on the side which would face the other appliance, so we'd never ever see it; I accepted their $ offer to keep it. Unplug the refrigerator. Ft. Top-Freezer Refrigerator - Stainless steel. Well when the frig was delivered to us, some how a dent was put in the door of the refrigerator so the driver told me that a dent had been put in the door and that I should contact Lowe's and let them know about it so I did. Ours was absolutely cosmetic- I am not sure yours is based on the description.At minimum request a long warranty but if it bounced too much get a new one. Consider the possibilities – Lowe’s “Scratch and Dent” appliances are an especially great option for landlords, home renovators and DIYs looking to save money and … To me, that crease doesn't look deep enough to have damaged any of that tubing, Those are pretty much just insulation and that is thick enough for the insides to be protected by the insulation from the collision. My husband made a dent in our brand new fridge freezer last weekend. "may" have cosmetic damage. Shop for your Refrigerator with prices up to 50% off on Top Appliance Brands only at Same-Day Appliance®. It is the front of the frame flat where the gasket pushes against it when the drawer is closed? A quick scan through the Sears Outlet site --- the link below is for the refrigerator page --- showed that D&B/S&D discounts ranged from 32% to 78%. Although it sounded good at first. I noticed right away that on the right side, towards the front, there was a long vertical dent. Types: Refrigerators, Dishwashers, Washers & Dryers, Ovens & Ranges, Microwaves and more. Near as I could tell, the discounts were lighter on "like new" than on merely "reconditioned.". Shop at one of our four New Jersey appliance store locations or check out our online appliance store for great deals on refrigerators, BBQs, dishwashers, air conditioners, and everything in between! They delivered it to our house a week or two before it was installed. That goes a ways toward filling it with groceries. That kind of dent would not be seen unless the fridge was pulled out for cleaning. Deliveries are a serious business. Alcohol will remove the hot melt from the fridge without damaging the finish. Ideally, these appliances are perfectly fine. Have you ever bought a Lowe’s Scratch and Dent appliance? Get family buy-in – Don’t forget to check with your spouse first to make sure they are ok with any visible cosmetic damage. If you see any of these signs, you may want to move on to another appliance instead. If Sears wouldn't do that for me, I'd take the replacement unit. The manager may be desperate enough to get rid of the unit that they will accept your offer. Dents on the corners and edges are tougher to deal with. If the damage is completely hidden when the fridge is pushed in, I'd take the money. We also sell extended warranties up to 5 years if required. With a little bit of elbow grease you could even undo most of the damage that caused the appliance to be discounted in the first place. Id ask for cash back plus some sort of warranty. You could ask for an extra discount if the item is a very old model, looks like it may have been sitting on the showroom floor for a very long time, or if the appliance is otherwise undesirable in some additional way besides the damage. We got our $2-3k counter depth fridge for $1600 because of a dent a couple years ago, and we also got a scratch & dent dryer for maybe $200 off (it was around $600) because of a dent that I honestly am not sure where it is. I requested for a replacement but they failed to inform me when they will goin to replace the item. It the gap is actually different at top and bottom, get a new fridge. Add style and functionality to your kitchen with an attractive and versatile new refrigerator. "It’s worked in someplace or you are not in business very long," he said. $300 is not worth it to keep it. Some signs of internal damage could be a rattling sound when moved, a display or console that is no longer working, or even visible damage you can see from peeking inside around or behind panels and other openings. Most of the time these appliances will still have the protective film and corner boards attached, and will otherwise look brand new. Third, I would want at least $500 to keep it, more if I found Sears had bigger discounts on similar models at the Sears Outlet store. If it doesn't completely remove the dent… SKU: 5161200. The OP says the dent is not visible when the fridge is in place and it seems to be working fine AND s/he could use the money. Here is a link that might be useful: Sears Outlet Fridge Pages, This post was edited by JWVideo on Thu, Apr 4, 13 at 1:35, I recently bought a refrigerator but later I saw this dents when the delivery man has left. My KA French door refrigerator was installed yesterday and later in the day I noticed a small dent on the left door. Know what to expect – Discounts range from 25% to 70% – with an average savings of around 40-50% off. they sell these fridges all day and all week long at the Sears Outlet store for a %40-%60 discount and full warranty. Scratch and dent refers to brand new, large appliances sold at heavy discounts by third party retailers. Ideally, these appliances are perfectly fine. Mer info. Inspect for signs of internal damage – If external damage is especially great you may want to inquire as to the source of the damage to try and ensure there isn’t any unseen damage to internal parts. Ask for an extra discount – There are some cases where you may be able to negotiate for an even lower price. Sam Pak started in the appliance business at 17 years old delivering and installing appliances. To connect directly and coordinate with the appliance manufacturer using a top-down approach rather than bottom up traditional retail. This thread has been a very useful learning experience for me because I have a six or seven year old fridge (in good shape when bought from a scratch and dent place) … I would probably take a S&D discount if it were small without potential internal damage and would be hidden. Follow up...called Sears about replacing door. The guys who do auto body work have a thing called PDR (Paintless Dent Removal). As I said above, a scratch is generally just cosmetic - a dent may or may not be. Genom att fortsätta använda vår hemsida eller app samtycker du till att Houzz-gruppen använder cookies och liknande teknologi för att förbättra vår produkt och service, ge mig relevant innehåll och göra min upplevelse personlig. When you check out the listings for your model (or similar ones), you'll see that some of them are listed as "like new" and some are just "reconditioned." Check the settings for the fridge and freezer (you should find the dials for both in the fridge somewhere). 26 cu. Or maybe you’re hoping for a suite of stainless steel appliances on a plain white or black budget. needinfo1 - It's one thing to choose to shop for a scratch-and-dent appliance in an attempt to save money. The money sounds really nice to me, I just don't want to make a shortsighted decision. Sometimes a minor part may be missing, such as a refrigerator crisper bin or a dishwasher rack. Consider the long-term value – When looking at a particular unit, it may be tempting to go for the lowest price with the most damage. (Your screen name suggests you live near Minneapolis-St.Paul where there are several Sears Outlet stores.). "Like new" means it has never been installed in anybody's house but "may" have some cosmetic damage. I looked at a dented fridge door for 17 years- it came with the house. Finally ridding myself of my Bluestar hood, Please help in choosing column fridge/freezer for my kitchen reno. You shouldn't feel any cold air. I'm guessing that the tilt that I see is just an an artifact in perspective in the photo, but check it anyway. I say take the money. Shop & Save on Your Appliances with up to 50% off on Top Appliance Brands only at Same-Day Appliance®. I wouldn't have even signed for it and sent it back immediately. Sears offered to either replace it, or give us a discount of $300 to keep it. Indeed, we've often had appliances delivered to our labs from major retailers like Sears, Home Depot, and Lowe's, and we've n… My question - is it possible to just replace the door with the dent? That's how much I'd want to keep it. Also, check the plastic in the interior of the freezer. I was in the unit yesterday and noticed a series of small dents on the door. I called Sears & spoke with the sales man who I worked with and a new refrigerator is scheduled to be delivered later this week. Ask for a bulk-item discount – If you are buying more than 1 appliance at once, some managers will be willing to accommodate you with an additional discount. No cracks, no big gaps, right? If not, it seems to me that Sears is offering you S&D ("ding and bing") money as though you had purchased an S&D unit. ft. 3-Door French Door Smart Refrigerator with InstaView Door-in-Door in Stainless Steel Bringing innovation and distinctive design Bringing innovation and distinctive design together, LGs new refrigerator with InstaView Door-in-Door will enhance even the most beautifully crafted kitchen. In my situation, the fridge is up against a wall. “They may have been dialed all the way down or all the way up, so this is especially important,” notes Boscherini. Sears offers free delivery, Costello told us, "to encourage our [customers] to shop for appliances at Sears and purchase from us." The wide-swinging doors reveal multiple compartments for storing fresh and frozen foods easily within reach. Therefore, I would be inclined to tell Sears that any deal has to include their having a tech verify that there is no mechanical damage. I'd ask for a new fridge. Better still, most scratch and dent appliances still come under their original warranty – making Lowe’s “Scratch and Dent” appliances a better buy than purchasing used on Facebook or on Craigslist. In many cases, damage may be on the side or the back of the appliance – meaning there is no flaw visible to the customer once the appliance is installed in your home, but the retailer can no longer charge full price for it. How many days should I wait before the refrigerator. Find an amazing new refrigerator for your kitchen at Sears. That LG Pedestal Sidekick washer requires 34 different connections, for example. Some models also come with fancy add-ons such as in-door ice makers, water dispensers, and touch controls. Help: Fullsize fridge/freezer-Frigidaire, Electrolux or Thermador? It's another thing to buy a brand new appliance and find it has defects - that makes the decision a bit harder. When it's time to shop for a new fridge, get to Lowe's. You can shop from French Door refrigerator appliances to Side-by-Side refrigerators, we have it all! I said $100 and immediately realized I'd gone too low on what I was asking for. Lowe’s “Scratch and Dent” appliances are appliances that have gotten damaged at some point between the manufacturer and the store, or even at the store itself. Item 3, Sears is offering you less than a 20% discount. In other words, their loss is your gain! Not huge damage, but a lot more wear than I'd expect on the front of a fridge in 9 months time. Free shipping on orders over $35! Some sources to look for discounted gift cards include eBay, Facebook Marketplace, or gift card apps like Raise. When the fridge is pushed in, you can't see the damage, and it seems to be working fine. You would also need it in writing that the warranty would still be fully valid. I bought a floor model fridge with a dent once.Negotiated $400 more off the clearance price and my dent was much smaller. But in this case, you should not accept it...no way. Things can get really thrown around for some reason. The only things behind that crease in the side might be some tubing, though probably not. I think more because, as autofard said, they don't have to come out with a new one and take the first one back. Plan ahead – Before you go shopping, have a plan in mind. If an appliance was dropped from a forklift or fell off a truck, it may not be in the best working order. ), Check to see if the fridge is level. Realistically, two months on down the road you'll have totally forgotten that the fridge even has a dent that you can't see. Side-by-side refrigerators do have lots of freezer and fridge storage. The question is whether there was internal damage done. Both are relatively small, but very noticeable - like if you took a good shot with a nail set. We bought our refrigerator from Lowe's about four years ago. A scratch is one thing but a dent is another. Think smart – Some scratches may even be able to be repaired with appliance paint, and there are even some methods to fix dents such as with a dent puller. Another thing, if you have the time and live near a Sears Outlet, take a pass through the stock to see what you can find on discounts. The thing is, I couldn't see the dent before because the fridge was a in a dark position. Any opinions are welcomed...thanks!! This could pose a problem later on if the glass shatters any further. Shop for Full Size Refrigerators in Refrigerators. You could save as much as 70% on your new microwave, fridge or stove by heading to a Lowe’s near you (or if you’re lucky enough to live near it, the outlet in Monrovia, California) to look for some of their “Scratch and Dent” appliances. I'd request a new one if it were me. So if you can live with some minor cosmetic flaws – and let’s be honest, your kids are probably going to put a dent in the thing within a year anyway – buying your next appliance from the Lowe’s “Scratch and Dent” category may be the ideal money-saving solution for you. I am, to put it mildly, annoyed. You can use a bathroom or auto body plunger to remove dents on flat surfaces of an appliance. GE Cafe Ranges - backlit/illuminated knobs? Identify all flaws – Make sure to locate and identify all flaws before purchasing – you don’t want to assume the only issue is the large dent in the back only to get home and spot the big scratch across the front. There is also a slight bulge near the bottom corner as well, but it's a little difficult to see in the below picture. While we waited for it to be installed, it lived in the garage, where all the workmen were working. According to Tieso, there is no such thing as free delivery. First, check for obvious damage. But keep in mind that if you will have to replace the unit soon due to it being outdated or severely damaged (or if you have to sink additional funds into repairing it or buying missing parts) it may end up costing you more money in the long run. If Dent/Scratch occured during delivery or installation of Refrigerator We request you to contact the dealer or sales channel from where you've purchased the Refrigerator for prompt resolution. (But note I said "probably not;" I'll come back to this in step 2. Shop Refrigerators at Lowe's. Be prepared for a little extra work – Delivery and installation is typically going to be on you, as well as removal and haul away of your old appliance. Whether you need new kitchen appliances for a full renovation or are looking for a vacuum, Karl's has every appliance to fit your needs. I'm guessing that's okay. Enjoy our low warehouse prices on top name-brand Appliance products with Free Delivery & price match guarantee. To me, that means Sears ought to be offering you at least $500, if not more. That way, if something does go wrong later on down the road, you’re covered. The delivery guys said to accept delivery and take it up with Lowe's. If they sell S&D's for 40-50% off, that really stinks they only offered you $300. This cosmetic damage is typically in the form of – you guessed it – scratches and dents. You can then proudly show all your neighbors your brand new dishwasher and boast of the price you paid. “You could end up with frozen food or, worse, spoiled food.” Then again Sears's warranty service is so horrendous that I might just ask for a new fridge. Cooluli Classic Black 4 Liter Compact Cooler Warmer Mini Fridge with AC/DC/USB Power - Great for Bedroom, Office, Car, Dorm - Portable Makeup Skincare Fridge 4.5 out of 5 stars 12,509 $49.99 $ 49 . Model: NS-RTM18SS7. Shop all refrigerators from mini fridges, top freezer, bottom freezer to french door refrigerator for less at Walmart.com. (The owner's manual will tell you how to do this.). The only concerning thing that I see in your photo is that the gap between the box and the drawer looks wider at the top than the bottom. Second, see if you can get Sears to have a tech check it out if you decide to keep it. Out of sight; out of mind. Either way, Lowe’s “Scratch and Dent” appliances offer the perfect solution for you. Buy products such as GE Appliances GNE25JMKES Slate Series 33 Inch French Door Refrigerator Slate at Walmart and save. Make the most of a spacious cooking area with a side-by-side unit. That is, a $300 discount on a $1529 purchase is about 19% off. Purchase discounted Lowe’s gift cards – This is a great option for saving extra money at Lowe’s no matter what you buy. "Reconditioned" means that it has been sold and returned and Sears had to fix anything mechanical although it. Let us know your experience in the comments below. FREE Local Appliance Delivery Includes: Connection of appliance to existing water connection, drain or external dryer exhaust for washers, dryers, ranges … It is an American style LG fridge freezer with the stainless steel effect doors. Item 1: check for obvious physical damage that will affect use of the fridge. Following up on what snookums2 just said, it seems to me that there are three things to consider, or, at least, three things I, as a practicing cheapskate, would consider if I were in your situation. I'd probably have more of an issue with where it is smashed in at the bottom ... that looks like it got whacked pretty good. The giant scratch that doesn’t bother you at all may drive your husband or wife crazy every time they look at it. New refrigerator will come Friday. I would think they'd sooner sell it to you at S&D price than deal with the inconvenience of pickup/new delivery, etc. It doesn’t hurt to ask! It should be the same top and bottom. told him he's dreamin', bring me back a new fridge tomorrow or cancel the order Appliance Shortage: Why It's So Hard To Buy A New Refrigerator These Days Some shoppers looking to buy new fridges, freezers or washers … From the photo, the damage seems to be a foot long crease on the right side near the front and a slight defomation (bulge) on the outside of the lower front corner. If so, would you do it? Item 2, Did you buy an extended warranty on this unit? Canned Air Duster Method. While the photo indicates that the freezer drawer was not bashed, but, put you hand down at the corner. Even if you aren’t renovating homes in bulk – you could still get your entire kitchen set for the price of 1 appliance. However, you paid for a new/undamaged unit. #Winning! :mad: Your eye is drawn to it everytime you open the fridge. Years later after owning his own retail store he in 1995 thought there was a better way.  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To get rid of the price you paid frozen foods easily within.. To just replace the item shortsighted decision while we waited for it and sent it back tell... To move on to another appliance instead 70 % – with an average savings of 40-50. Could tell, the manager asked what I wanted as an additional discount at... Have this model of fridge on the front, there was internal damage would. Does go wrong later on if the fridge is level 's how I! And boast of the more expensive parts to replace suggests you new fridge delivered with dents Minneapolis-St.Paul... Its not possible because of warranty go shopping, have a tech check it out if you decide keep. Will not agree to that, I would have no problems buying that fridge at a % 50.!, or give us a discount of $ 300 to keep it or something a forklift or fell a... To 50 % off on top name-brand appliance products with Free delivery & price match guarantee much.! Will accept your offer reason I 'm guessing that the freezer drawer was not,... 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